Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information when you use Site-Save's services.
Last Updated: January 15, 2025
Information We Collect
Personal Information You Provide
When you register for our budget education programs, we collect information you voluntarily share with us. This includes your name, email address, phone number, and educational background. We also collect information when you contact us through our website or participate in our learning activities.
Automatically Collected Information
Our website collects certain information automatically when you visit. This includes your IP address, browser type, device information, and how you interact with our site. We use this data to improve your experience and understand how our educational content performs.
- Browser and device characteristics
- Pages visited and time spent on our site
- Referring websites and search terms used
- Geographic location (general area, not precise location)
How We Use Your Information
We use your personal information primarily to deliver our budget education services effectively. This means providing you with learning materials, progress tracking, and personalized educational support tailored to your financial learning goals.
Educational Services
Your information helps us customize your learning experience, track your progress through our budget education program, and provide relevant resources that match your current knowledge level.
Communication and Support
We use your contact information to send important updates about your enrollment, answer questions about our programs, and provide technical support when needed. You'll receive notifications about upcoming sessions and educational opportunities that may interest you.
- Program enrollment confirmations and updates
- Educational content recommendations
- Technical support and troubleshooting
- Survey invitations for program improvement
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we do share information in specific circumstances that help us provide better educational services or when required by Malaysian law.
Service Providers: We work with trusted companies that help us deliver our educational platform, such as email service providers and learning management system operators. These partners can only use your information for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by Malaysian law, court orders, or government regulations. We'll also share information if we believe it's necessary to protect the safety of our students or prevent fraud.
Your Privacy Rights
Under Malaysian privacy laws and our commitment to transparent practices, you have several rights regarding your personal information. We've designed simple processes to help you exercise these rights.
Access Your Data
You can request a copy of all personal information we have about you, including your learning progress and communication history.
Update Information
Keep your contact details and educational preferences current by updating them through your student portal or contacting us directly.
Delete Your Account
You can request deletion of your account and associated data, though we may retain some information for legal compliance purposes.
Communication Preferences
Control what types of emails and notifications you receive from us, or opt out of marketing communications entirely.
How to Exercise Your Rights
To make any of these requests, simply email us at contact@site-save.com with your request details. We'll respond within 30 days and may ask you to verify your identity to protect your privacy.
Data Security and Storage
We take protecting your information seriously and use multiple layers of security to keep it safe. Our systems are regularly updated and monitored to prevent unauthorized access or data breaches.
Security Measures
- Encrypted data transmission using SSL certificates
- Secure servers with regular security updates
- Limited access controls for staff members
- Regular security audits and vulnerability assessments
- Automatic logout features for inactive sessions
Data Retention
We keep your information only as long as necessary to provide our educational services or as required by Malaysian law. Student records are typically retained for seven years after program completion, while marketing preferences are kept until you opt out.
International Transfers: Some of our service providers may store data outside Malaysia. When this happens, we ensure they meet equivalent privacy protection standards through contractual agreements and security certifications.
Children's Privacy
Our budget education programs are designed for adults aged 18 and over. We don't knowingly collect personal information from children under 18. If we discover we've accidentally collected such information, we'll delete it promptly and notify the parent or guardian.
Parents who believe we may have collected their child's information should contact us immediately so we can investigate and take appropriate action.
Cookies and Tracking
Our website uses cookies to improve your browsing experience and help us understand how you interact with our educational content. Most cookies we use are essential for the website to function properly.
Types of Cookies We Use
- Essential cookies that keep you logged in and remember your preferences
- Analytics cookies that help us improve our educational content
- Performance cookies that ensure our website loads quickly and works smoothly
You can control cookie settings through your browser, though disabling certain cookies might affect how our educational platform works for you.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website with a new effective date.
We encourage you to review this policy periodically, especially before sharing new personal information with us. Continuing to use our services after policy changes means you accept the updated terms.
Privacy Questions or Concerns?
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: contact@site-save.com
Phone: +60380249655
Address:
Site-Save
E, 15.1, Kingfisher Plaza
Jalan Kingfisher, Likas
88450 Kota Kinabalu, Sabah
Malaysia
We respond to privacy inquiries within 30 days and take all concerns seriously.